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Emma O'Connor
Emma O'Connor,
Head of Training - Employment Group
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How does your organisation measure success?
11 October 2017

Measuring performance is described as “the process of collecting, analysing and/or reporting information regarding the performance of an individual, group, organisation, system or component.” But isn’t it more than this? How can organisations think outside the “KPI box” to get their people performing at their best – and yes, enjoying what they do!

Knowing how the different areas of your business are performing and using a good measurement system will let you examine the triggers for any changes in performance. This puts you in a better position to manage performance issues proactively. We’re responding to the issues are clients are facing by focusing our 2017 Employment Law Conference season on the issue of “building better teams”. Whether this is through improving manager awareness, coaching or mentoring, HR has a role to play in encouraging the business to think beyond KPIs to understand how teams can work better. Join us at our Employment Law Conference next Thursday where we explore these themes and ask how HR can encourage business and individual performance success. How does HR manage those difficult conversations – we all know the ones no-one wants to have! What are the obstacles and roadblocks to people success and how do we instil in our managers the tools to be able to deal with them when they arise and not when they escalate out of control. Managing performance is never easy; we all have highs and lows, but let’s how teams and individuals can work better and perform better.


Our key note speaker, Jonathan Smith is a Performance Psychologist. As well as working with many different sports and business in different sectors, Jonathan is also part of the performance team with Team GB and Paralympic GB, and was part of Chimp Management Limited. We all know the benefits that psychology and performance coaching has had in the world of sport, but how can we translate this into our business environment? How can we encourage our people to be the best they can be?


Our Conference is a free event held at the Madejski Stadium (Conference Centre). It is a high level discussion around performance issues and a chance to meet other HR professionals and our employment lawyers and Jonathan to discuss the issues you have around strategic performance management, the roadblocks in your organisation to success and also the strategies you need to enhance development and people growth. Our popular Conferences are aimed at those in an HR Director role, Business Partner role, HR, people leader or manager capacity. It is your chance to ask the questions or discuss the issues you want in the company of other like-minded delegates. Places are limited.


Recent delegates to our Conferences have said


“The whole day was interactive, interesting and really informative great clarification of current knowledge...it was a really enjoyable day."


“Most useful employment law event of my 30 year career”


To find out why, book your place HERE.

Consistent with our policy when giving comment and advice on a non-specific basis, we cannot assume legal responsibility for the accuracy of any particular statement. In the case of specific problems we recommend that professional advice be sought.

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