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Helen Goss
Helen Goss,
Why employers aren't giving interview feedback
30 June 2017

Is risk aversion stopping employers from giving decent interview feedback?

Research from Debut, a student and graduate careers app, published earlier this year found that 83 per cent of candidates do not receive any feedback beyond a rejection after attending a job interview.

What is fuelling the trend? Considering that this feedback is often critical to future job-seeking. Is the implied threat of reputational damage - or even litigation in some cases - discouraging recruiters from providing feedback, or are the causes more systemic?

A Business in the Community (BITC) survey backs up those findings, revealing that 40 per cent of young people not in employment, education or training did not receive any form of feedback after an interview.

Our Employment partner Helen Goss spoke extensively on the subject in an article in this month's People Management magazine.

Helen says past growth in tribunal numbers, expansion of equal opportunities legislation and freedom of information requests, and the development of a “generally litigious culture” in the UK have made employers more “risk averse” and unlikely to offer feedback.

“It’s become a kind of myth-based paralysis,” she says. “When we stop behaving like humans because we’re afraid of the legal consequences, the culture and employer brand of organisations suffer.”

You can read the full article here

To discuss how giving interview feedback might affect your organisation, or if you require any further information about our Employment team and how they can help you, please contact Helen Goss on 0118 852 7254 or email [email protected].


Consistent with our policy when giving comment and advice on a non-specific basis, we cannot assume legal responsibility for the accuracy of any particular statement. In the case of specific problems we recommend that professional advice be sought.

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