Please note that this event has now finished.
Following the success of our webinars on Workplace Mediation and Negotiating and Decision-making in Mediations, Michael Farrier and Rebecca Attree, Founders and Mediators at Hexagon Mediation, invite you to join them for a webinar on How to Communicate Effectively at a Mediation when you are a party or an adviser to the process.
When attending mediation, it is vital to the prospects of a successful outcome that you adopt excellent communication techniques. This involves verbal and non-verbal skills, as well as active listening. Communication is about how it is received as well as how it is made, so considering your team, and the other party, is vital.
The webinar will also explain how the techniques need to be adapted to the format used – face to face, video conferencing or telephone.
If you communicate well, the mediation day is, more likely than not, going to be a success for you.
"Most people do not listen with the intent to understand; they listen with the intent to reply."
- Stephen R. Covey
This webinar is LIVE and there is also a "listen again" facility.
click here to book a place
For more information, please contact Michael Farrier