As a paralegal and experienced senior legal secretary in Boyes Turner’s outstanding medical negligence team, Alice organises and collates the extensive documentary evidence that is used to support each client’s claim.
Alice joined Boyes Turner in 2005 working as a secretary across the firm’s different areas of expertise. She found medical negligence particularly fascinating and rewarding, and was delighted when the opportunity arose two years later to join the medical negligence team, working directly for Susan Brown. More than 15 years later, Alice still enjoys her role within this hardworking, dedicated and supportive team.
Alice uses her administrative skills at key stages in each client’s case, chasing up medical records from GPs and hospitals, collating and indexing local authority and school records, or gathering and scheduling receipts and invoices to support the medical, educational and financial aspects of severely injured clients’ claims. Complex cerebral palsy and disability cases can generate a lot of paperwork which Alice organises and prepares for disclosure to the defendant’s solicitors or the court. Alice also liaises with counsel’s clerks and multiple experts in each case to coordinate conferences, which can take place in person or remotely. Despite the challenge of finding a convenient time in everyone’s busy schedule, Alice aims to arrange these important meetings as quickly as possible to move the cases forward for the clients.
Amongst her colleagues, Alice’s experience and helpfulness have made her the ‘go-to’ for quick answers, tips and technical fixes. She is always on the lookout for ways to improve her own and others’ efficiency and gains great satisfaction from improving the team’s knowhow or helping make a difference to someone’s day.