Hospital negligence claims

Our medical negligence solicitors secure life-changing compensation settlements for patients who have suffered severe injury and disability as a result of negligent hospital care.
man lying in hospital bed

Expert legal support when hospital care falls short of the standard you deserve.

Patients at all stages of life and in varying states of health rely on hospitals to provide safe, timely and effective medical care. Patients may be referred by their GP directly to a specialist department or go through the process of triage, examinations and investigations, diagnosis, treatment, and advice after entering the hospital at A&E.

Throughout the patient’s hospital pathway, their doctors, nurses, midwives, or other healthcare professionals and the healthcare system as a whole must provide an acceptable standard of care. If substandard care at any stage causes serious injury to the patient, they may be entitled to make a claim for compensation.

  • Nationally recognised medical negligence specialists with decades of experience
  • Access to leading medical experts and rehabilitation professionals
  • Proven track record of securing life-changing compensation for families
  • Dedicated support from initial enquiry through to settlement
  • No upfront costs and claim through a no win no fee agreement

Hospital negligence claims

Starting your hospital negligence claim

For more than 30 years, Boyes Turner’s medical negligence solicitors have guided severely injured patients through the claims process to secure the compensation and specialist support that they need to manage their disability and rebuild their lives.

You can contact us for free, confidential advice from a medical negligence solicitor. We will ask you to tell us briefly about your hospital care and your injury, and advise you about your time limits and whether we can help you investigate your claim. Once our investigations confirm you have grounds for a claim, we will notify the defendant healthcare provider (usually represented by NHS Resolution) on your behalf and invite them to respond, giving them an opportunity to admit liability (responsibility for your injuries) before court proceedings are issued. 

If liability is admitted, we will obtain a judgment from the court and apply for a substantial interim payment to meet your needs arising from your injury and disability. If NHS Resolution or the private healthcare provider deny liability, we will advise you about the best way to proceed your claim. This may involve issuing court proceedings or inviting NHS Resolution to enter into settlement negotiations or mediation.  

  • No win, no fee

    No hidden or upfront costs. Clear, straightforward advice. Nothing to pay unless your claim is successful.

  • Over 30 years’ experience

    We have helped thousands of clients claim compensation.

  • Fully regulated

    Authorised and regulated by the Solicitors Regulation Authority.

Hospital negligence claims FAQs

Hospital negligence claims can describe a wide variety of medical negligence claims arising from injuries to patients caused by negligent hospital care.

NHS trusts are responsible for the care provided to patients in a range of inpatient and outpatient hospital settings, such as maternity and neonatal departments, surgery and anaesthesia, cardiology, cancer and other specialist areas of medicine, as well as radiology (for x-rays and scans), pharmacy or acute treatment in accident and emergency. Hospitals are also responsible for system errors, such as administrative and communication failures, shortages of scanners and faulty equipment, which result in injury to patients during hospital care.

If negligence by one or more NHS hospital staff or systems has caused injury to a patient, the claim is made against the NHS organisation that employs the staff and manages the systems. The NHS’ defence organisation, NHS Resolution, will then respond by defending or admitting liability, and ultimately settling the claim.

Whether a patient receives treatment in an NHS or private hospital, they are entitled to expect a safe and acceptable standard of care.

Hospital negligence claims can be made for serious injuries caused by medical negligence in private hospitals, but care must be taken to ensure that the claim is made against the correct defendants. Unlike NHS hospital negligence claims, if a patient has been injured by negligent medical care in a private hospital, the consultant doctors or surgeons who were negligent will usually be self-employed, which means that the private hospital will not be responsible for claims arising from their mistakes. Each negligent doctor must be named as a defendant to the claim but will be represented and insured by their own defence organisation, which will pay any compensation that is ordered by the court or agreed in an out-of-court settlement.

The private hospital may also be responsible for any harm that was caused by their employees, facilities or equipment.

Good hospital care relies on many factors, including decisions by individual clinicians, communication and effective working relationships between healthcare teams, adequate resources and effective systems to protect patient safety. When mistakes by individuals, teams or involving the hospital’s systems and equipment cause serious harm to the patient, they may be entitled to claim compensation for their injury.

Hospital negligence claims often involve injury caused by one or more of the following mistakes:

  • delayed diagnosis and treatment of medical emergencies;
  • discharging a patient who needs admission, treatment, tests or a scan;
  • failing to examine the patient, take a full medical history or note the patient’s symptoms;
  • failing to carry out or misinterpreting investigations, blood tests, scans;
  • observation and monitoring errors;
  • delayed escalation or failing to seek senior or specialist review;
  • communication, appointment booking and follow-up errors;
  • surgical, anaesthetic and post-operative errors;
  • maternity (antenatal, perinatal and post-natal) or neonatal care errors;
  • delaying or failing to recognise and treat infection;
  • medication or prescribing errors.

As specialist medical negligence solicitors, we have decades of experience in helping clients claim compensation for injuries caused by hospital negligence. We have secured life-changing compensation settlements for clients and their bereaved families after negligent hospital care resulted in catastrophic injury and severe disability, including:

Making a hospital negligence claim

We understand how daunting it can feel to take the first step. Our specialist medical negligence solicitors are here to guide you through every stage.

Middle aged man talking on the phone

Getting in touch

Call us or complete our online enquiry form for free, confidential advice from a specialist hospital negligence solicitor. We will listen to your concerns, explain your options, and advise whether we can investigate if mistakes or delays in hospital care caused avoidable harm.

Your hospital negligence claim

Our solicitors will review your medical records, instruct independent experts, and investigate whether you received appropriate diagnosis, treatment, monitoring and care while in hospital. Where negligence is identified, we can build a strong claim and, where appropriate, seek an interim payment to help meet immediate care and rehabilitation needs.

Securing compensation

We provide compassionate support throughout the claims process, working to secure the maximum compensation as quickly as possible to help fund ongoing treatment, rehabilitation, care, loss of earnings, adapted accommodation where needed, and other essential support.

Contact us

If you would like advice regarding a serious injury or illness affecting you or a loved one, please complete the form and one of our experts will be in touch as soon as possible.

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Client story

Mr Rosser's story

We secured £1.5 million together with life-long, index-linked, annual payments for care and case management of £225,000 per year for Mr Rosser.

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Our hospital negligence claims

Our medical negligence team

Why choose Boyes Turner?

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Our clients receive the highest standards of advice and representation and are always treated with compassion, outstanding care and understanding of the physical, emotional, psychological and financial impact that life-changing injury can have upon their lives.

  • We are nationally acclaimed for our claimant medical negligence expertise and the outstanding results we achieve for our clients.
  • We are ranked as leading clinical negligence experts in the Chambers Directory and Legal 500 guides to the legal profession and are accredited for our specialist expertise by the Law Society, AvMA, and the Association of Personal Injury Lawyers (APIL).
  • Our integrated multidisciplinary team offers our clients a full range of specialist help with compensation, rehabilitation, SEN, deputyship, personal injury trusts and community care.
  • We secure maximum compensation in claims for adults and children who have suffered catastrophic injury and severe disability, and provide practical support for their families.

Related hospital negligence insights

Leading medical negligence solicitors for over 30 years

Our solicitors’ expertise in medical negligence claims and their dedication to improving the lives of their injured clients has been recognised by the legal profession and disability charities for over 30 years.

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