Laura Hayes-Payne

Laura Hayes-Payne is an Associate Solicitor in Boyes Turner’s highly regarded Medical Negligence team, supporting individuals and families affected by negligent medical care. She advises clients on a range of complex claims, helping them navigate the legal process while pursuing the compensation, support and answers they need following a life-changing injury or adverse medical outcome.

Laura advises clients on a wide range of medical negligence claims involving serious and life-changing injuries. Her experience includes matters arising from delayed or missed cancer diagnoses, spinal injuries including Cauda Equina Syndrome, birth injuries, surgical negligence, delays in diagnosing and treating sepsis, neurological injury and failures in emergency medical care. She supports individuals and families whose injuries could have been avoided, or whose outcomes may have been significantly improved, had they received timely investigation, diagnosis and treatment. Working closely with medical experts and other professionals, Laura helps clients obtain answers, secure compensation and access the support they need for the future.

Laura has a particular interest in oncology claims and supports clients who have suffered avoidable harm as a consequence of negligent cancer care. She understands the significant impact that delayed cancer care can have on treatment options, future prognosis and quality of life. Laura works closely with medical experts to investigate whether earlier intervention could have resulted in a better outcome for her clients.

Laura is known for her approachable, compassionate and client-focused approach. She understand that pursuing a medical negligence claim often follows a deeply distressing experience and takes the time to build strong relationships with her clients, ensuring they feel listened to, supported and informed throughout the process. Clients frequently describe her as a calming and reassuring presence during challenging circumstances. They value her ability to explain complex issues clearly whilst also providing practical guidance at every stage of a claim.

Combining empathy with a meticulous and determined approach, Laura works tirelessly to secure the best possible outcomes for her clients, helping them to secure compensation that allows them to fund rehabilitation and future care following a life-changing injury.