The rise of AI-generated claims in employment tribunals

In this episode of the Employment Law Pod, employment Partner Andrew Whiteaker is joined by dispute resolution Partner Phillip Baldwin to explore the growing impact of AI on litigation, grievances and dispute resolution.

Andy and Phil explore how litigants, employees and businesses are increasingly using tools such as ChatGPT to prepare grievances, legal arguments and tribunal claims. They discuss how AI can improve access to justice and support individuals who may otherwise be unable to obtain legal advice, while also creating significant challenges for courts, tribunals and employers. 

The conversation covers:

• Why employment judges are starting to push back on AI-generated submissions
• The rise in lengthy and overly complex tribunal claims
• How AI can create false confidence for litigants
• The risks of hallucinated case law and inaccurate legal arguments
• Confidentiality and privilege concerns when using open source AI tools
• The growing pressure on tribunal and court systems
• Why AI can make settlement discussions more difficult
• Practical advice for employers handling AI-generated grievances and complaints
• The continued importance of legal expertise, negotiation and human judgment in dispute resolution

Alongside the risks, the episode also looks at the positive ways legal professionals are using AI to improve efficiency, including disclosure exercises and document review, while emphasising the importance of human judgment, negotiation skills and legal expertise in resolving disputes effectively.

If you have any questions about employment disputes, grievances, litigation or the use of AI in the workplace, the teams at Boyes Turner would be happy to help.