Cash is the fuel that drives business success and unpaid invoices cost companies of all sizes time and money. Having an effective debt recovery process in place is crucial for all businesses to recover what’s owed and avoid all unnecessary stress, effort and financial pressure.
Our Debt Recovery service offers a quick, efficient and cost-effective solution, dealing with the collection of all uncontested debts from the issue of a letter before action or demand letter through to issuing court proceedings, obtaining judgment and enforcement action, including insolvency proceedings. With a real understanding of the pressures, targets and deadlines faced by our clients’ credit control teams, we act as a trusted partner and seamless extension to the internal group organisations.
Our team is led by Donna Goddard, who has over 30 years’ experience working in debt recovery. Donna supervises all cases and is supported by an experienced and highly recognised team.
We are an accessible and responsive team and all of our clients also benefit from access to a secure debt recovery case management system, offering up-to-date information on their cases at any time of the day.
The first step is to issue a demand letter to the debtor, at a fee of £25 + VAT. This fee includes taking instructions, reviewing documentation, carrying out searches and paying the outstanding debt to you when proceeds are received. In many cases, this is the only action required to secure payment, allowing the matter to be resolved swiftly and at a very low cost.
As an alternative to a demand letter and court action, it is possible to serve a Statutory Demand – a formal demand which is personally served and demands payment within a 21 day period. If the debt is not paid, insolvency proceedings may be initiated that could result in bankruptcy or, liquidation of a company. The fee for issuing a Statutory Demand is £175 + VAT, plus a process server’s fee ranging from £75 to £250 + VAT.
Who we help
We work with a wide range of clients across a variety of industry sectors and offer deep sector specialism in the IT, recruitment, leisure, logistics, film industry, local authority, commercial landlords and professional services fields.
Widely regarded as one of the most effective debt recovery services in the credit industry.
We honestly can't thank you enough, the debt recovery team has been fantastic in quickly securing the debt and associated costs on our matter.
We have finally found a debt recovery team who are professional, prompt and proactive. Boyes Turner are a pleasure to work with – perfect service.
“I just wanted to thank you and your team for all your/their hard work. I’m very impressed with the work ethics, the level of customer service provided and the extensive knowledge you all show. It certainly makes me feel that each account we send across is in safe hands. The great results are evident of this. I’m very pleased to have you all on board as an extension of my team. Keep up the good work! Thank you for all your support! It is all very much appreciated!!”
I wanted to write to you personally, to thank you for the amazing job you have done so far for us with collecting our 'hard' debts. It has transformed our finances, and I just wanted you to know how much your efforts are appreciated.
Boyes Turner are very result driven. They provide us with tailored reporting in order to work with our board of directors. The team are an extension of my in-house team and not just an outsourced provider.