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Course overview

This HR Masterclass is written and delivered specifically for HR professionals, focusing on your role and responsibilities in guiding managers through people management policies and processes to ensure compliance. Emma will share her knowledge having been an employment lawyer for over 20 years, whilst giving you practical tips and techniques for managing those tricky ER issues, helping you to develop your “HR voice” within your organisation.
Delivered in person from our Reading office, the Masterclass is run in a small group to create a “classroom” feel, which allows attendees to ask questions or go over topics in greater detail. It’s also your opportunity to meet like-minded HR professionals who wish to consolidate or refresh their HR knowledge and stay up to date with current legislation and HR practice.

Who should attend? We welcome all HR professionals; however, if you are new to HR, are returning to HR, want to refresh your skills or stay ahead of the HR curve then this course if for you. Sounds like someone in your team? Invite them along!

Our 2024 programme will focus on the following core topics from a key HR perspective:

  • Principles and core themes of people management 
  • Employment status - including IR35
  • Data protection for HR
  • Equality, diversity and inclusion – the legal risks and responsibilities 
  • Recruitment processes – including key contract clauses 
  • Managing conduct and poor performance – with a focus on the investigation process
  • Managing absence 
  • Family friendly rights & statutory flexible working requests – focusing on April 2024 changes
  • Handling grievances and complaints
  • Litigation and the employment tribunal process
  • Learning points and takeaways


£425 + VAT per delegate, includes your materials and refreshments.

Booking discounts available: 5% booking discount for 2+ bookings with discount code SAVE5


EmmaO'Connor Banner Image

Emma O'Connor


Emma is a Director and Head of HR Training in the Employment team. She designs and delivers employment law, leadership and development and compliance courses to HR teams, managers and wider employee populations.


Boyes Turner
Abbots House
Abbey Street Reading
United Kingdom